Contact the STM Helpdesk
phone: 704-334-7893
email: rs@stmsupport.com
Regular hours of operation are 8:00 AM to 5:00 PM EST

After hours support
After hours support is available (additional charges may apply)
Monday - Friday 5-11:00 PM EST
Saturday and Sunday 8:00 AM to 11:00 PM EST
phone: 704-334-7893
email: rs@stmsupport.com

GET REMOTE SUPPORT
1. Contact your STM technician to receive your PIN code
2. Enter the 6 digit PIN code in the space provided
3. Click the Connect to technician button