Charlotte's Trusted IT Partner

IT Support & Cyber Security Partner for Businesses of Any Size

Enterprise-level managed security services with lightning-fast IT support in Charlotte. Whether you have 3 employees or 300, we protect your business and keep your team productive. Serving businesses across Charlotte, Concord, and the greater metro area with 24/7 security monitoring, lightning-fast IT support, and no minimum size requirements.

Secured Transactions
Multiple Currencies
Track Your Spending
Sync Between Devices
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24/7

Security Monitoring
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SentinelOne logo
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The Challenge

Your Business Faces Growing Cyber Threats Every Day

You need more than basic IT support. You need a security partner who understands your industry's unique compliance requirements and can respond instantly when threats emerge. Small and medium-sized businesses are prime targets for cyberattacks. One security breach can mean:

1. Lost revenue

From system downtime and operational disruption

2. Compromised client data

Damaging your reputation and trust

3. Regulatory fines

For non-compliance with industry standards

4. Business closure

60% of small businesses close within 6 months of a major cyberattack
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Industry Expertise

Specialized Security for Your Industry

Every industry faces unique cybersecurity challenges. We provide tailored protection that addresses your specific compliance requirements and threat landscape. We work with businesses of all sizes - from 3-person startups to 70+ employee firms. If you need protection, you're the right size for STM.

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Accounting & Finance

Protect sensitive financial data and client information. Secure your QuickBooks environment and financial systems with proven security measures.
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Legal Practices

Maintain attorney-client privilege with security measures designed to protect sensitive legal data and communications.
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Healthcare

Protect patient data with security solutions that support healthcare compliance requirements and safeguard sensitive medical information.
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Manufacturing & Engineering

Protect intellectual property while improving operational efficiency. We secure your data and streamline complex application deployments.
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Industry Expertise

Comprehensive Cybersecurity & IT Services

Everything you need to protect and empower your business

IT Help Desk & Support

Real people answer your calls - no robots or menus. Our smart ticket routing matches your issue with technicians who already know the solution.

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01

Managed Security Services

Enterprise-grade security monitoring and protection tailored for businesses of any size.

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02

24/7 Security Monitoring

24/7 SOC monitoring using SentinelOne, the industry standard recommended by cyber insurers. Immediate threat detection with breach warranty protection.

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03

Threat Detection & Response

Advanced threat hunting and rapid incident response to minimize business impact.

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04

Continual Security Assessments

Build and maintain your security baseline. We assess your current state, implement smart improvements, and recommend new technologies as they become relevant.

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05

Data Backup & Recovery

Comprehensive backup solutions and business continuity planning to ensure your data is always protected and recoverable.

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security providers

Too Small for Enterprise Security? Not with STM

Many cybersecurity providers won't work with businesses under 50 employees. We think that's ridiculous. Small businesses face the same cyber threats as large enterprises - often with fewer resources to fight back. That's exactly why you need professional protection.

No minimum employee count - We serve 3-person teams and 70-person companies equally
No "you're too small" conversations - If you need security and IT support, we're here.
Enterprise-grade protection at SMB pricing - You get the same quality service regardless of size
Personal attention to your business - Smaller clients aren't second-class customers
Get Started
Trusted by Charlotte-Area Businesses Since 1999
25+

Years Experience

24/7

Security Monitoring

Rapid

Response Time

25+

Year Client Relationships

Why Charlotte Businesses Choose STM IT Solutions

The difference is in the details

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IT Help Desk That Actually Responds

The #1 reason clients switch to us: Our help desk answers in minutes, not hours. Your team stays productive because we solve IT problems fast - whether it's a password reset or a critical system issue.
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Enterprise Security for Any Business Size

You don't need 100 employees to get enterprise-level protection. We serve businesses with 3 employees just as seriously as those with 70. No minimums, no exceptions.
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Local Expertise, Personal Service

We're right here in Charlotte, not a faceless national call center. You work with the same dedicated team who understand your business and can be on-site when needed.
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Our Solution

Enterprise-Level Security + Lightning-Fast IT Support in Charlotte

STM IT Solutions delivers 24/7 managed security services with IT support that actually responds. Whether you're a 3-person startup or a 70-person firm, you get the same enterprise-grade protection and lightning-fast help desk.

Lightning-Fast IT Help Desk Response

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This is why businesses switch to STM. Our help desk is staffed by real people in North Carolina who answer your calls immediately. No robots, no phone trees, no waiting - just fast problem-solving when you need it.

Humans answer the phone
Friendly, knowledgeable technicians
Remote and on-site support available
Keep your team productive, not waiting

24/7 Security Monitoring & Protection

While you focus on your business, our Security Operations Center protects you around the clock. We detect and stop threats before they become breaches.

Proactive vulnerability management
Immediate incident response
Comprehensive security reporting
Advanced threat detection and response
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Industry Compliance Made Simple

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Meeting your industry's regulatory requirements shouldn't be complicated. Our security solutions help businesses stay compliant with the standards that matter to their industry.

Healthcare compliance support
Protection for sensitive client data
Documentation for audit requirements
Security best practices guidance
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lOCATIONS

Serving the Greater Charlotte Metro Area

Local presence means faster on-site support when you need it most. We provide managed security services and IT support to businesses throughout:

Charlotte
Concord
Gastonia
Huntersville
Matthews
Lake Norman
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Happy Clients

See What Our Clients Have to Say

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"STM IT Solutions transformed our IT in less than a year. Before STM, we dealt with outdated systems, unreliable Wi-Fi, and constant email security issues. Now our systems are secure, efficient, and reliable. Their response time is outstanding, support is always easy to reach, and their team has given our entire organization peace of mind. If you’re looking for efficiency and impact, STM delivers."
Natalie Williams - Chief Operating Officer

Urban League of Central Carolinas

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“We're so proud to work with STM for our technology support and solutions. Their team is incredibly responsive, knowledgeable, and easy to work with. They don't just fix problems, they take the time to guide us toward the best solutions for our specific needs. What truly sets them apart is their exceptional follow-through and the peace-of-mind they provide, knowing that when we reach out, we're connecting with professionals who are genuinely invested in our success. We couldn't ask for a better IT partner and recommend them without hesitation.”
Chrissy Kincheloe - Director of Philanthropic Partnerships & Public Relations

Crittenton

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“STM Support was great. They cleaned up our router and got us back up and running with a reliable solution. They listened to what we needed, gave us quotes, and then worked with us to find the right fit. They have an impressive and quick response time and a team with a wide range of skills that allows them to address problems quickly and effectively. They are local family company with very a personal touch. We highly recommend working with STM Support.”
Camille K
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“The team at STM have been wonderful to work with. They have kept our business up to date and always prompt with responses. I have used other IT providers that you submit tickets to and you wait. Not with this group. Top notch service and a great attitude throughout!”
Greg
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“These guys are the best. I have been a client for over 20 years and they have never let me down. Timothy Wong bailed me out just the other day when an entire folder seemed to simply vanish. He saved the day!”
Walter Fields
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Blogs

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Microsoft 365 & Productivity

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Technology keeps businesses moving—but when it fails, everything slows down.
Security Starts Here

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