Industry Expertise

IT Solutions Built for Your Industry

Every industry has unique technology challenges. We provide specialized IT support and security that understands your compliance requirements, workflow demands, and business priorities.

Secured Transactions
Multiple Currencies
Track Your Spending
Sync Between Devices
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 Industry-Specific Expertise

We Speak Your Language, Not Just IT Jargon

Generic IT support doesn't cut it when you're managing client trust accounts, patient records, or production schedules. STM brings deep experience in the industries.

We serve—we understand your regulatory environment, busy seasons, and mission-critical systems. You get IT partners who know your business, not just your network.

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Industries

IT for Accounting Firms

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Tax season demands reliable technology. We secure client data, keep QuickBooks and tax software running, and ensure your team can work remotely without risk. From 3-person practices to 30-person firms, we protect what matters most—client trust.

Client data protection and confidentiality
Tax software reliability during busy season
Secure client portals and file sharing
Remote work enablement

IT for Legal Practices

Your clients depend on you to protect their information and meet deadlines. We secure case files, maintain document management systems, and prevent discovery delays caused by IT failures. Attorney-client privilege starts with technology you can trust.

Case file security and e-discovery support
Document management system reliability
Secure client communication platforms
Court deadline protection
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IT for Healthcare Providers

Patient care can't wait for IT problems. We secure systems to meet HIPAA requirements, keep EHR systems operational, and ensure appointment schedules run smoothly. Your focus stays on patients while we handle the technology.

HIPAA-compliant security infrastructure
EHR and practice management uptime
Patient data protection and encryption
Telehealth technology support
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IT for Manufacturing & Engineering

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Production delays from IT failures cost money and damage client relationships. We manage complex CAD software deployments, maintain shop floor connectivity, and keep engineering teams productive. Specialized software requires specialized support.

CAD and engineering software expertise
Shop floor network reliability
Production system uptime protection
Application deployment management
The STM Difference

Why Industry-Specific IT Support Outperforms Generic MSPs

Generic MSPs Struggle With:

Understanding compliance requirements like HIPAA, SOX, or client confidentiality
Supporting specialized software (tax programs, case management, CAD systems)
Recognizing your critical business periods (tax season, court deadlines, production

STM Delivers:

Security configurations that meet your regulatory obligations
Deep experience with industry-specific applications and workflows
Proactive support during your busiest seasons when downtime hurts most
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 Industry Challenges We Solve Every Day

Compliance & Security Concerns

01

Meeting industry regulations while maintaining productivity requires security that's strong but not obtrusive. We balance protection with usability.

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Zero Tolerance for Downtime

When clients are waiting, patients need care, or production is scheduled, IT failures aren't an option. We prevent problems before they impact your business.

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02

Specialized Application Support

Off-the-shelf IT support can't troubleshoot your industry-specific software. We work with the tools that power your business, not just generic office apps.

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03

Technology That Scales With You

As you add staff, open locations, or expand services, your IT should grow seamlessly. We build infrastructure that supports your ambitions.

White icon of a bar chart with three ascending bars and an upward arrow indicating growth.
04
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Our Onboarding Process

From Industry Assessment to Ongoing Partnership

01

Industry-Specific Discovery

We evaluate your technology through the lens of your industry—compliance requirements, specialized software, busy season demands, and workflow dependencies.
02

Tailored Solutions Plan

We design IT strategies that address your unique challenges. No cookie-cutter approaches—just solutions built for how your business actually operates.
03

White-Glove Implementation

We migrate, implement, and support your systems with minimal disruption. Your team gets trained, your clients stay served, and your business keeps running.
Trusted Partnerships

Microsoft Solutions Partner

As a Microsoft Legacy Partner and Solutions Partner for Infrastructure and Modern Work, we bring deep expertise in Microsoft technologies to every client engagement.

Trusted by Charlotte-Area Businesses Since 1999
25+

Years Serving Charlotte

100%

Human Response Rate

3-70+

Employees We Support

Security Starts Here

 Ready for IT Support That Understands Your Business?

Schedule an industry-specific IT assessment. We'll evaluate your technology, discuss your compliance requirements, and show you how specialized support makes a difference.