Our Concord team is ready to help. No automated systems, no runarounds—just straightforward conversations about how we can support your business.


When you reach out to STM, you'll talk with someone who understands technology and listens to your business needs. We'll discuss your current IT situation, identify potential risks, and explore how we can help—no pressure, no obligation.
Two decades of proven IT expertise and lasting client relationships.
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Based in Concord and Raleigh with service throughout Charlotte metro.
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Certified expertise in Microsoft infrastructure and cloud services.

From 3-person firms to 70+ employees, we serve all sizes equally.
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As a Microsoft Legacy Partner and Solutions Partner for Infrastructure and Modern Work, we bring deep expertise in Microsoft technologies to every client engagement.

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Years Serving Charlotte
Human Response Rate
Employees We Support



Based in Concord with service coverage throughout the greater Charlotte region. We provide on-site support in:
In addition to our North Carolina footprint, STM IT Solutions also supports clients in:
Not sure if we cover your area? Contact us—we'll let you know right away.
No. We provide free IT assessments to understand your business needs and identify potential improvements. There's no obligation to move forward.
We support businesses from 3 employees to 70+ employees. Unlike many MSPs, we don't have artificial minimums—if you need professional IT support, we're here to help.
Absolutely! We provide face-to-face meetings and on-site support throughout the Charlotte metro area.
Our team is available during business hours to address your concerns immediately. For critical after-hours issues, existing clients have access to emergency support before 10:00pm and again at 7:00am.
Absolutely. We partner with your current vendors, software providers, and service companies to ensure seamless support across your entire technology stack.
We have deep experience with accounting firms, legal practices, healthcare providers, and manufacturing/engineering companies. We also support professional services, financial advisors, non-profits, and other industries.
Yes. As a Microsoft Solutions Partner, we specialize in cloud migrations, Microsoft 365 optimization, and hybrid infrastructure strategies.
Three things stand out: our smart ticket routing system connects you with techs who already know the solution, we've maintained client relationships for 25+ years (our first clients are still with us today), and we provide immediate phone support without automated systems.