Get Started

Let's Talk About Your IT Challenges

Our Concord team is ready to help. No automated systems, no runarounds—just straightforward conversations about how we can support your business.

Secured Transactions
Multiple Currencies
Track Your Spending
Sync Between Devices

What Happens Next?

When you reach out to STM, you'll talk with someone who understands technology and listens to your business needs. We'll discuss your current IT situation, identify potential risks, and explore how we can help—no pressure, no obligation.

We respect your privacy. Your information will never be shared or sold. Read our Privacy Policy.

Thank you ! Your submission has been received!
Oops! Something went wrong while submitting the form.

 Industry Challenges We Solve Every Day

25+ Years Serving Charlotte

01

Two decades of proven IT expertise and lasting client relationships.

Local Presence

Based in Concord and Raleigh with service throughout Charlotte metro.

02

Microsoft Solutions Partner

Certified expertise in Microsoft infrastructure and cloud services.

03

No Business Size Minimums

From 3-person firms to 70+ employees, we serve all sizes equally.

04
Trusted Partnerships

Microsoft Solutions Partner

As a Microsoft Legacy Partner and Solutions Partner for Infrastructure and Modern Work, we bring deep expertise in Microsoft technologies to every client engagement.

Trusted by Charlotte-Area Businesses Since 1999
25+

Years Serving Charlotte

100%

Human Response Rate

3-70+

Employees We Support

Clock tower with Roman numerals in the foreground and a city skyline with modern buildings under a clear sky of Charlotte NC in the background.
lOCATIONS

Serving Charlotte Metro & Key Markets Across the U.S.

Based in Concord with service coverage throughout the greater Charlotte region. We provide on-site support in:

Charlotte
Concord
Kannapolis
Gastonia
Huntersville
Davidson
Mooresville
Matthews
Mint Hill
Harrisburg
Cabarrus County
Gaston County
Mecklenburg County
And surrounding areas
Expanded Service Regions

In addition to our North Carolina footprint, STM IT Solutions also supports clients in:

  • New York State (including a large and growing client base)
  • Alabama
  • Georgia
  • Florida

Not sure if we cover your area? Contact us—we'll let you know right away.

Get Started
FAQ

Common Questions Before Getting Started

Do you charge for the initial assessment?

No. We provide free IT assessments to understand your business needs and identify potential improvements. There's no obligation to move forward.

What size businesses do you work with?

We support businesses from 3 employees to 70+ employees. Unlike many MSPs, we don't have artificial minimums—if you need professional IT support, we're here to help.

Are you available for on-site visits?

Absolutely! We provide face-to-face meetings and on-site support throughout the Charlotte metro area.

How quickly can you respond to IT issues?

Our team is available during business hours to address your concerns immediately. For critical after-hours issues, existing clients have access to emergency support before 10:00pm and again at 7:00am.

Do you work with our existing technology vendors?

Absolutely. We partner with your current vendors, software providers, and service companies to ensure seamless support across your entire technology stack.

What industries do you specialize in?

We have deep experience with accounting firms, legal practices, healthcare providers, and manufacturing/engineering companies. We also support professional services, financial advisors, non-profits, and other industries.

Can you help us move to the cloud?

Yes. As a Microsoft Solutions Partner, we specialize in cloud migrations, Microsoft 365 optimization, and hybrid infrastructure strategies.

What makes STM different from other Charlotte MSPs?

Three things stand out: our smart ticket routing system connects you with techs who already know the solution, we've maintained client relationships for 25+ years (our first clients are still with us today), and we provide immediate phone support without automated systems.

Security Starts Here

Stop Fighting With Your Technology

Your business deserves IT support that actually supports you. Let's talk about how STM can protect your systems, empower your team, and give you peace of mind.

Location

Moonshine St. 14/05 Light City, London, United Kingdom

Telephone

00 (123) 456 78 90
00 (987) 964 32 10