Various Types of Managed Services You Should Know About

Types of Managed Services

The new technological era has given an excellent opportunity for businesses to handle their IT infrastructures like professionals. 

Organizations have switched to managed IT services to fulfill their tech goals and demands. According to statistics, the IT and telecom sectors have gained a dominant share in the managed services market. 

The surge in the industry can be due to the need to manage highly complex IT infrastructures. 

This blog post is a complete guide for small to mid-sized business owners to why choose and types of managed services that are a perfect fit for their business growth.

Table Of Content

Common Types of Managed Services

IT Support & Help Desk

To relieve companies of technical tasks of their employees in the everyday office routine, Onsite IT support & help desk services are provided remotely or on-site. 

This involves hardware and software finds, replying to user inquiries, and fixing technical cases.

IT services packages encompassing these services have tech professionals on standby round the clock, ready to take care of the problem swiftly. 

These services prevent lengthy downtime and achieve business continuity. They may offer preventative steps such as system monitoring and fixes to keep the malicious persons from causing the problems.

Network & Infrastructure Management

Network & IT infrastructure management services are concerned with managing the basic notions of a business IT infrastructure, which include servers, routers, firewalls, and cables. 

DRS evaluates performance data, performs network maintenance and optimization tasks, and maintains seamless data transmission within the organization. 

This service encompasses:

  • Network Monitoring: MSPs proactively check network performance, identifying bottlenecks or security concerns.
  • Security Management: They monitor and manage network security protocols, starting with firewalls, detection methods of intrusion, and access controls.
  • Network Optimization: They employ methods for implementing optimized networks that are both effective and scalable. They do this through digital infrastructure installed across the region to accommodate the growing data demands.
Cloud Services Management

Cloud technologies such as software-as-a-service (SaaS) and Infrastructure-as-a-service (IaaS) are becoming more popular amongst businesses with the rising adoption of cloud models. 

This shift implies that specific skills are needed to manage and optimize a cloud environment. 

The services provide support for types of managed services in cloud computing & types of cloud computing, including:

  • Cloud Migration: MSPs deliver essential help to businesses willing to go with the cloud by simply migrating their data and applications.
  • Cloud Cost Management: They review and set up cloud resource utilization as favorable in costs as possible and guarantee that cloud resources are being used productively.
  • Cloud Security & Compliance: They handle activities that secure the cloud and ensure the relevant rules are followed in terms of the cloud.
  • Performance Optimization: They analyze cloud performance and put into work strategies that help them improve how they allocate resources and deliver applications well.
Cybersecurity Services

The organization faces an increasing challenge of cybersecurity when cyber threats are pervasive, and organizations need resilient cybersecurity measures to shield their data and systems from malicious actors. 

Managed cybersecurity services provide businesses with the expertise and resources to:

  • Vulnerability Assessment & Penetration Testing: MSPs disclose weaknesses in the company’s network and systems by conducting system checks and attempting forced access. 
  • Threat Detection & Response: The cyber pros take on this role by implementing and monitoring security systems through mechanisms capable of detecting and responding to cyberattacks in real time.
  • Incident Management: Staff use a process to check and follow the procedures relating to security incidents response, e.g., data breaches and ransomware.
  • Security Awareness Training: Security training for employees is their centerpiece, which prepares the workforce to know cybersecurity standards and how to detect phishing emails.
Data Backup & Recovery

Data loss can generate any company storm, resulting in operational disruptions, financial losses, and even unfavorable to their image. 

Data backup & recovery services guarantee not only keeping records safe and sound but also efforts to restore the information in situations with data loss, hardware faults, or cyberattacks. 

MSPs can help with:

  • Data Backup & Scheduling: They implement a pre-scheduled backup job to ensure that all this data gets automatically stored and securely.
  • Data Storage & Replication: They dramatically increase the scope of data security with their geographically diversified and non-localized data storage facilities that prevent disaster from single incidents.
  • Disaster Recovery Planning & Testing: They made either a disaster recovery plan or tested the current ones to be ready for the fast-recovery process required after the most significant disturbances.

Choosing the Right Managed Service

Look into the main features and prices of the products to identify the managed IT services that match your requirements.

Consider Your Specific Needs and Budget

The first stage is an internal evaluation, which will include inspecting what you have and what you can afford to understand your IT requirements and available budget. 

Specify the fields with the highest demand for your attention.

You need to analyze your current IT infrastructure and available IT resources to determine the right amount of help you want and how it aligns with your budget. 

Ensure you lay out any responsiveness expectations, service level agreements (SLAs), and other essential results you want to receive from each managed services company candidate you screen.

Evaluate the Provider's Expertise and Track Record

It is imperative to assess the expertise and the track record of the managed IT services concerning your situation. 

Ask them about their views and findings in your industry sector and see how they can resolve businesses’ regular challenges.

Try the provider who makes testimonials from satisfied clients and has proven himself with success stories. 

Consider credentials such as certifications that the technical staff may hold and whose expertise should determine how well they will effectively tackle your specific needs.

Look for Transparent Pricing and Flexible Service Options

The disclosure of price architecture is required while deciding on an MSP. It is essential to avoid suppliers whose pricing systems need to be more specific and clear.

Try to find out if they give any particular service options or have different tiers of service, and if so, identify which option can best meet your needs and budget. 

The service provider must exhibit high flexibility and the ability to grow with your changing needs.

Partner with STM IT Solutions for Managed Services Excellence

Partnering with STM IT Solutions can elevate your managed services experience. 

Our IT Support company has a team of certified experts who possess extensive experience in delivering a comprehensive range of managed services and IT consulting services, including IT support, network & IT infrastructure services, cloud services management, cybersecurity services, and data backup & recovery. 

We understand your unique needs and challenges. By taking the time to collaborate with you and understand your specific requirements, we tailor our services to deliver custom solutions that directly address your pain points. 

Contact us today and schedule a free consultation to discuss your needs and discover how we can be your trusted partner in your digital journey.


How can Managed Services benefit my business?

Managed Services can enhance business efficiency by outsourcing IT tasks, ensuring proactive issue resolution, reducing downtime, improving security, and allowing internal teams to focus on strategic initiatives.

How can I compare different Managed Service providers?

Compare providers based on services offered, experience, reputation, scalability, pricing models, and client testimonials. Assess their ability to align with your business goals and provide customized solutions.

What factors should I consider when choosing a provider?

Consider expertise, service level agreements (SLAs), scalability, security measures, support responsiveness, and the provider’s track record. Ensure they understand your industry and compliance requirements.

What are the typical costs associated with Managed Services?

Costs vary based on services, scale, and provider. They often include subscription fees, setup costs, and potential additional charges for extra services. Transparently discuss pricing structures and ensure they align with your budget.

How can I get started with STM IT Solutions?

To start with STM IT Solutions, contact our sales or customer service team via the website or contact information. Discuss your specific needs, explore available services, and inquire about onboarding processes and timelines.

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